TERMS AND CONDITIONS OF WEBSITE USE
Effective Date: 01.01.2026
Last Updated: 22.09.2026
1. Introduction
These Terms and Conditions of Website Use (“Terms”) govern your access to and use of the websites operated by Platonas Medical Center (“PMC”, “we”, “us” or “our”), including:
- www.pmc.cy;
- www.medicaltourism.pmc.cy;
- www.medicaltourism.pmc.cy/plastic-surgery; and
- www.medicaltourism.pmc.cy/orthopaedic-surgery,
together referred to in these Terms as the “Websites”.
The Websites provide information concerning PMC, its hospital facilities, healthcare services, medical and surgical specialties, rehabilitation services, healthcare professionals, Medical Tourism services and related information.
Please read these Terms carefully before using the Websites.
By accessing, browsing or otherwise using any of the Websites, you acknowledge that you have read, understood and agree to be bound by these Terms, together with any other policies or notices expressly referred to in them.
If you do not agree to these Terms, you should not use the Websites.
These Terms govern the use of the Websites only. They do not, in themselves, constitute a contract for medical treatment, hospitalisation, surgery, rehabilitation, accommodation, travel or any other healthcare service. Such services are subject to separate terms, agreements, consent documentation, admission documentation, financial arrangements and applicable professional and legal requirements.
2. Information About PMC
The Websites are operated by:
Platonas Medical Center (PMC)
13–15 Chytron
Nicosia 1075
Cyprus
Telephone: +357 22 396000
Email: info@pmc.cy
PMC is a private hospital located in Nicosia, Cyprus, providing hospitalisation, surgical, day care, rehabilitation, physiotherapy and related healthcare services.
PMC provides certain services through the General Healthcare System (GHS) and also provides services privately to patients who are not beneficiaries of, or whose particular service is not covered by, the GHS, subject always to the applicable rules, eligibility requirements, contractual arrangements and availability.
Further information concerning PMC and its services is available throughout the Websites.
3. Acceptance and Scope of These Terms
3.1 These Terms apply to all users of the Websites, whether accessing them as a visitor, patient, prospective patient, healthcare professional, representative, carer, family member, journalist, business partner or any other user.
3.2 Certain sections, services or features of the Websites may be subject to additional terms or notices. Where additional terms apply, they will be brought to your attention where reasonably practicable and will apply in addition to these Terms.
3.3 Where there is a conflict between these Terms and a specific contractual agreement entered into between you and PMC in relation to healthcare services, the specific contractual agreement shall prevail to the extent of the conflict.
3.4 Nothing in these Terms is intended to exclude or restrict any right or protection that cannot lawfully be excluded or restricted under applicable law.
4. Purpose and Nature of the Websites
4.1 The Websites are intended primarily to provide general information about PMC, its facilities, services, healthcare professionals and related matters.
4.2 Information published on the Websites is provided for general informational purposes and should not be regarded as:
- a medical diagnosis;
- a medical examination;
- a clinical assessment;
- an individual treatment recommendation;
- a prescription;
- a substitute for consultation with a qualified healthcare professional;
- an emergency medical service; or
- a guarantee that a particular treatment, procedure or outcome is appropriate for any individual.
4.3 Information concerning medical conditions, procedures, treatments, surgical techniques, rehabilitation, recovery periods, risks, benefits and expected outcomes is necessarily general in nature. Individual patients may require different investigations, treatments, procedures, recovery periods or follow-up arrangements.
4.4 Medical information may become outdated as medical knowledge, clinical practice, technology, professional guidance and applicable regulations develop. PMC may update, amend or remove website content at any time.
4.5 You should obtain appropriate professional medical advice regarding your individual circumstances before making any decision concerning diagnosis, treatment, surgery, medication, rehabilitation or any other healthcare matter.
5. No Medical Advice or Doctor–Patient Relationship
5.1 Nothing contained on the Websites is intended to establish a doctor–patient relationship, healthcare professional–patient relationship or other clinical relationship merely by virtue of you accessing or using the Websites.
5.2 A clinical relationship may arise only in accordance with applicable law and the relevant arrangements between the patient, PMC and/or the relevant healthcare professional.
5.3 Information contained on a healthcare professional's profile, specialty page, procedure page or other area of the Websites should not be interpreted as a personalised clinical recommendation.
5.4 The inclusion of a healthcare professional on the Websites does not constitute a guarantee, endorsement or representation that a particular healthcare professional is suitable for every patient or every clinical circumstance.
5.5 Patients should discuss their individual medical history, diagnosis, treatment options, risks, benefits and alternatives directly with the appropriate qualified healthcare professional.
6. Emergency Medical Situations
6.1 The Websites are not an emergency medical service and should not be relied upon in an emergency.
6.2 If you believe that you or another person is experiencing a medical emergency, you should immediately contact the appropriate emergency medical services or attend the nearest appropriate emergency medical facility.
6.3 You should not delay seeking urgent medical attention because of information obtained from the Websites.
6.4 Contact forms, emails, online enquiries, social media messages and other electronic communications with PMC should not be used for urgent medical matters.
6.5 PMC does not guarantee that enquiries submitted through the Websites will be reviewed or responded to immediately.
7. Healthcare Professionals and Independent Practitioners
7.1 The Websites may contain information about doctors, surgeons, physiotherapists, nurses, medical professionals and other healthcare professionals who provide services at, through or in association with PMC.
7.2 Depending on the circumstances, a healthcare professional may be employed by PMC, engaged by PMC, affiliated with PMC, or operate independently while using PMC's facilities or services.
7.3 The inclusion of a healthcare professional on the Websites does not necessarily mean that the individual is an employee of PMC.
7.4 Where a healthcare professional operates independently, the professional may have separate contractual, professional, clinical and legal responsibilities to the patient.
7.5 Healthcare professionals are responsible for their own professional clinical decisions, subject to applicable law, professional standards and their contractual relationship with PMC where relevant.
7.6 Patients should seek clarification from PMC or the relevant healthcare professional if they require information concerning the contractual or professional status of a particular practitioner.
8. Healthcare Services and Clinical Decisions
8.1 Accessing information about a healthcare service, surgical procedure, specialty or treatment through the Websites does not mean that the service will necessarily be available to you.
8.2 The availability and suitability of any healthcare service may depend upon, among other matters:
- your medical history;
- clinical assessment;
- diagnostic findings;
- the opinion of the relevant healthcare professional;
- medical indications and contraindications;
- availability of appropriate facilities and personnel;
- applicable clinical protocols;
- GHS eligibility and coverage, where applicable;
- private insurance arrangements;
- payment arrangements;
- legal and regulatory requirements; and
- other circumstances relevant to your care.
8.3 PMC and/or the relevant healthcare professional reserves the right, subject to applicable law, to determine whether a particular procedure, treatment or service can appropriately be provided.
8.4 Publication of a procedure or treatment on the Websites does not constitute an offer or guarantee that the procedure or treatment will be performed.
9. Medical Tourism
9.1 Certain Websites are specifically intended to provide information to international patients considering travelling to Cyprus for medical or surgical treatment.
9.2 Medical Tourism information may include information regarding:
- surgical specialties;
- treatment and procedure options;
- healthcare professionals;
- the hospital and its facilities;
- indicative treatment pathways;
- expected periods of stay;
- patient coordination;
- accommodation;
- transportation or logistical arrangements;
- recovery and follow-up information; and
- other services relevant to international patients.
9.3 Such information is provided for general guidance and does not constitute a binding offer, quotation, medical recommendation or guarantee of treatment.
9.4 A patient's suitability for treatment must be assessed on an individual basis by the appropriate healthcare professional.
9.5 A preliminary assessment based on information supplied remotely, including medical reports, photographs, scans, imaging or other documentation, may be subject to further clinical assessment following arrival in Cyprus or before treatment.
9.6 PMC may determine, together with the relevant healthcare professional, that a proposed procedure is unsuitable, should be modified, should be postponed or should not proceed.
9.7 Medical treatment may involve risks, complications, changes to the proposed procedure, additional investigations, additional treatment, an extended hospital stay or other circumstances that cannot reasonably be determined before clinical assessment.
9.8 Information concerning estimated recovery periods, length of stay or recommended periods in Cyprus is indicative only and may vary according to individual clinical circumstances.
9.9 Patients travelling to Cyprus for treatment remain responsible for ensuring that they are medically, legally and practically able to travel.
9.10 Patients are responsible for obtaining and maintaining any passport, visa, travel documentation, travel insurance, medical travel insurance or other documentation required for their travel.
9.11 Patients should inform their healthcare professional of any medical condition, medication, allergy, previous treatment, pregnancy, recent procedure or other relevant circumstance that may affect travel or treatment.
10. Travel, Accommodation and Third-Party Services
10.1 The Websites may contain information about accommodation providers, hotels, transportation providers, travel services or other third-party businesses.
10.2 Unless expressly stated otherwise in a separate written agreement, such third-party services are not healthcare services provided by PMC.
10.3 Where accommodation or another service is provided by a third party, that third party remains responsible for the provision of its own services.
10.4 PMC does not guarantee:
- the availability of third-party accommodation;
- room availability or specific room types;
- pricing;
- transport availability;
- travel arrangements;
- flight schedules;
- visa approval;
- cancellation policies of third parties; or
- the quality, suitability or uninterrupted availability of third-party services.
10.5 Patients should review the terms and conditions, cancellation policies, insurance arrangements and other contractual provisions of any third-party service provider before making a booking.
10.6 Any reference to a third-party service provider on the Websites does not necessarily constitute an endorsement or recommendation of that provider.
11. Information, Accuracy and Availability
11.1 PMC takes reasonable steps to ensure that information published on the Websites is accurate and current at the time of publication.
11.2 However, PMC does not warrant that the Websites or their content will always be:
- complete;
- accurate;
- current;
- error-free;
- uninterrupted;
- available at all times; or
- free from viruses or other harmful components.
11.3 Information may change without notice.
11.4 Prices, services, procedures, facilities, healthcare professionals, opening hours, availability, contact details and other information may be amended, suspended or withdrawn.
11.5 Photographs and visual representations of the hospital, facilities, procedures, accommodation or other services are illustrative and may not represent the exact circumstances of an individual patient's treatment or stay.
11.6 Where an approximate, indicative or estimated figure is provided, it should not be interpreted as a binding quotation unless expressly identified as such in writing.
12. Pricing and Financial Information
12.1 Any prices, fees, package information or cost indications published on the Websites are subject to the qualifications stated alongside the relevant information.
12.2 Unless expressly stated otherwise, website information concerning prices does not constitute a binding quotation.
12.3 The final cost of healthcare services may depend on the patient's individual clinical requirements and may include additional services, investigations, medicines, devices, implants, professional fees, hospitalisation, complications, additional treatment or other costs.
12.4 Where applicable, patients will be provided with relevant financial information or a quotation before treatment in accordance with PMC's applicable procedures.
12.5 GHS-covered services are subject to the rules and requirements of the GHS and the patient's eligibility and entitlement.
12.6 Private patients and international patients may be subject to different pricing arrangements.
12.7 Insurance coverage is a matter between the patient and the relevant insurer unless PMC has expressly agreed otherwise.
12.8 Patients remain responsible for understanding the scope and limitations of their insurance coverage and for obtaining any required pre-authorisation.
13. Online Enquiries and Contact Forms
13.1 The Websites may provide forms or other mechanisms allowing users to submit enquiries to PMC.
13.2 Submission of an enquiry does not constitute acceptance by PMC of any request for treatment, consultation, surgery, admission or other service.
13.3 PMC may contact you using the contact details supplied in your enquiry for the purpose of responding to your request.
13.4 You are responsible for ensuring that information submitted through an online form is accurate and complete to the best of your knowledge.
13.5 You should not submit unnecessary medical or other sensitive personal information through an online form unless PMC specifically requests it or provides a secure mechanism for doing so.
13.6 Where medical information is required for clinical assessment, PMC may provide separate instructions regarding the appropriate secure method of transmission.
13.7 PMC cannot guarantee the security of information transmitted over the public internet before it reaches PMC's systems.
14. Privacy and Personal Data
14.1 PMC processes personal data in accordance with applicable data-protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Cyprus legislation.
14.2 Personal data may include information relating to an individual's health. Health data constitutes a specially protected category of personal data under the GDPR and is subject to specific legal requirements.
14.3 PMC's processing of personal data is explained in its Privacy Policy, which should be read together with these Terms.
14.4 The Privacy Policy explains, among other matters:
- the categories of personal data processed;
- the purposes and legal bases for processing;
- recipients of personal data;
- retention;
- data-subject rights;
- the Data Protection Officer;
- international transfers where applicable; and
- procedures for exercising applicable rights.
14.5 Nothing in these Terms limits or replaces any rights you may have under applicable data-protection law.
14.6 Where the Websites contain links to third-party websites, those websites operate under their own privacy policies and data-protection practices. PMC is not responsible for the privacy practices of third parties.
15. Cookies and Similar Technologies
15.1 The Websites may use cookies and similar technologies for purposes including website functionality, security, analytics, performance, preferences and, where applicable, marketing.
15.2 The use of cookies is governed by PMC's applicable Cookies Policy and, where required, the consent mechanisms presented to users.
15.3 Users may be able to manage certain cookie preferences through the relevant cookie-consent mechanism or browser settings.
15.4 Disabling certain cookies may affect the functionality or performance of parts of the Websites.
16. Intellectual Property Rights
16.1 Unless otherwise stated, PMC owns or has the right to use the intellectual property contained in or made available through the Websites.
16.2 Intellectual property rights may include, without limitation:
- copyright;
- trademarks;
- trade names;
- logos;
- photographs;
- illustrations;
- graphics;
- videos;
- audio;
- website designs;
- page layouts;
- databases;
- text;
- software;
- source code; and
- other materials.
16.3 The PMC name, PMC logos, branding and other distinctive marks may not be reproduced, modified, distributed, displayed or used without prior written permission, except where permitted by law.
16.4 You may access and use the Websites for lawful personal and non-commercial purposes.
16.5 You may download or print reasonable portions of publicly available website content for your personal, non-commercial use, provided that:
- the content is not altered;
- the source is acknowledged;
- copyright and other proprietary notices are retained; and
- the material is not reproduced or distributed commercially without permission.
16.6 You must not systematically extract, reproduce, republish, distribute, modify, commercially exploit or create derivative works from website content without PMC's prior written permission, except to the extent permitted by applicable law.
17. Trademarks and Branding
17.1 “Platonas Medical Center”, “PMC” and associated logos and branding are proprietary to PMC or used under appropriate rights.
17.2 Nothing on the Websites grants you a licence or right to use PMC's trademarks, logos, trade names or branding.
17.3 Any unauthorised use of PMC's intellectual property may constitute an infringement of applicable intellectual property rights.
18. Third-Party Websites and External Links
18.1 The Websites may contain links to external websites operated by third parties.
18.2 Such links are provided for convenience or informational purposes.
18.3 PMC does not control and is not responsible for the content, availability, security, accuracy, privacy practices or terms of third-party websites.
18.4 The inclusion of a link does not necessarily constitute an endorsement, approval or recommendation by PMC.
18.5 You access third-party websites at your own risk and should review their applicable terms and privacy policies.
19. User-Generated Content and Communications
19.1 Where the Websites or associated PMC platforms permit users to submit content, including reviews, comments, photographs, testimonials or other material (“User Content”), you remain responsible for that content.
19.2 You must not submit content that:
- is unlawful, fraudulent or misleading;
- infringes another person's intellectual property rights;
- infringes privacy or confidentiality rights;
- contains unlawful or discriminatory material;
- is defamatory;
- is threatening or abusive;
- contains malicious software;
- impersonates another person;
- contains another person's personal or medical information without appropriate authority; or
- otherwise violates applicable law.
19.3 PMC reserves the right, subject to applicable law, to remove, refuse to publish or restrict access to User Content that it reasonably considers inappropriate, unlawful or inconsistent with these Terms.
19.4 You should not publish personal health information concerning yourself or another individual in a public area of a website.
19.5 Submission of User Content does not create a clinical relationship or guarantee a response from PMC.
20. Medical Testimonials, Images and Results
20.1 Where the Websites contain patient testimonials, case studies, photographs or descriptions of treatment outcomes, these are provided for informational purposes.
20.2 Individual clinical outcomes vary.
20.3 A testimonial or patient experience represents the experience of the person concerned and should not be interpreted as a guarantee that another patient will experience the same result.
20.4 Before-and-after photographs, where used, are illustrative and do not constitute a representation or guarantee of a particular result.
20.5 Any patient image, testimonial or identifiable patient information published by PMC will be used in accordance with applicable consent, privacy and data-protection requirements.
21. Prohibited Uses
You must not use the Websites:
21.1 for any unlawful purpose;
21.2 to breach or attempt to breach the security of the Websites or PMC's systems;
21.3 to introduce malicious software, viruses, spyware or other harmful code;
21.4 to gain unauthorised access to any server, account, database or system;
21.5 to interfere with the operation of the Websites;
21.6 to use automated systems, scraping tools, bots or similar technologies to extract website content without PMC's prior written permission, except where such use is permitted by law;
21.7 to impersonate PMC, its employees, healthcare professionals or another person;
21.8 to transmit misleading, fraudulent or unlawful information;
21.9 to infringe intellectual property, confidentiality, privacy or other rights;
21.10 to collect or harvest personal data about other users without lawful authority; or
21.11 to use the Websites in a manner that could damage PMC's reputation, systems, personnel, patients or other users.
22. Security
22.1 PMC takes reasonable technical and organisational measures to protect its systems and information.
22.2 However, no transmission of information over the internet can be guaranteed to be completely secure.
22.3 PMC does not warrant that the Websites will be free from vulnerabilities, cyberattacks, malicious code or other security threats.
22.4 You are responsible for maintaining the security of your own devices, systems, passwords and internet connection.
22.5 If you believe that you have identified a security vulnerability affecting the Websites, you should notify PMC promptly using the contact details provided in these Terms.
23. Accessibility
23.1 PMC aims to make its Websites accessible and usable by as many people as reasonably practicable.
23.2 Website accessibility may be affected by technology, third-party components, browser configuration and other factors outside PMC's reasonable control.
23.3 If you encounter an accessibility barrier or require information in an alternative format, please contact PMC at info@pmc.cy so that the matter can be considered.
24. Availability and Suspension
24.1 PMC may modify, suspend, withdraw or discontinue any part of the Websites at any time.
24.2 PMC may restrict or suspend access where reasonably necessary for:
- maintenance;
- security;
- technical reasons;
- legal or regulatory compliance;
- protection of users;
- investigation of misuse; or
- other legitimate operational reasons.
24.3 PMC will not be responsible for any temporary unavailability caused by circumstances outside its reasonable control.
25. Disclaimer of Warranties
25.1 To the fullest extent permitted by applicable law, the Websites and their content are provided on an “as available” basis.
25.2 PMC does not warrant that:
- the Websites will always be available;
- the Websites will be uninterrupted;
- website content will always be accurate or complete;
- information will remain current;
- the Websites will be compatible with every device or browser;
- defects will always be corrected; or
- the Websites will be free from viruses or other harmful components.
25.3 Nothing in these Terms excludes any warranty, representation or statutory right that cannot lawfully be excluded.
26. Limitation of Liability
26.1 Nothing in these Terms shall exclude or limit liability where such exclusion or limitation would be unlawful.
26.2 Subject to clause 26.1, PMC shall not be liable for loss or damage arising solely from your use of, or reliance upon, general information contained on the Websites where such loss or damage results from circumstances beyond PMC's reasonable control.
26.3 PMC shall not be responsible for loss or damage arising from:
- interruption of internet services;
- failure of telecommunications networks;
- cyberattacks or malicious software despite reasonable security measures;
- third-party websites or services;
- inaccurate information supplied by a user;
- unauthorised access caused by the user's own acts or omissions; or
- events beyond PMC's reasonable control.
26.4 Nothing in these Terms limits any liability arising from the provision of healthcare services where such liability cannot lawfully be limited or excluded.
26.5 Nothing in these Terms limits statutory consumer rights or any rights arising under applicable healthcare, consumer-protection, data-protection or other mandatory legislation.
27. Events Outside Our Reasonable Control
27.1 PMC shall not be liable for delay, interruption or failure to perform any obligation under these Terms where such delay or failure results from circumstances beyond its reasonable control.
27.2 Such circumstances may include, without limitation:
- natural disasters;
- fire;
- flood;
- epidemic or pandemic;
- war;
- terrorism;
- civil unrest;
- industrial action;
- governmental restrictions;
- changes in law or regulation;
- interruption of utilities;
- telecommunications failures;
- cyber incidents;
- failures of third-party service providers; or
- other events beyond PMC's reasonable control.
28. No Waiver
28.1 If PMC does not immediately enforce any provision of these Terms, this does not constitute a waiver of its right to do so subsequently.
28.2 Any waiver must be expressly given and shall not constitute a continuing waiver unless expressly stated otherwise.
29. Severability
29.1 If any provision of these Terms is determined by a competent court or authority to be unlawful, invalid or unenforceable, that provision shall be modified or removed to the minimum extent necessary.
29.2 The remaining provisions shall continue in full force and effect to the extent permitted by law.
30. Changes to These Terms
30.1 PMC may amend these Terms from time to time.
30.2 Updated Terms will be published on the Websites together with the relevant effective or revision date.
30.3 Your continued use of the Websites following publication of revised Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
30.4 Where a change materially affects contractual rights or obligations arising under an existing contract, the applicable contractual and statutory requirements shall apply.
31. Applicable Law
31.1 These Terms and your use of the Websites shall be governed by and construed in accordance with the laws of the Republic of Cyprus, except where mandatory provisions of applicable law provide otherwise.
31.2 Nothing in this clause is intended to deprive a consumer of mandatory rights or protections available under the law applicable to that consumer.
31.3 Where applicable, the provisions of relevant European Union legislation and directly applicable EU law shall apply.
32. Jurisdiction
32.1 Subject to any mandatory consumer-protection provisions concerning jurisdiction, the courts of the Republic of Cyprus shall have jurisdiction in relation to disputes arising out of or in connection with these Terms or the use of the Websites.
32.2 Nothing in this clause prevents a consumer from exercising any mandatory rights to bring proceedings before the courts of another jurisdiction where such rights are provided by applicable law.
33. Consumer Rights
33.1 Nothing in these Terms is intended to restrict, exclude or waive any statutory rights available to consumers under applicable Cyprus or European Union law.
33.2 Where consumer-protection legislation applies, mandatory statutory rights shall prevail over any inconsistent provision of these Terms.
33.3 Consumer-facing terms are intended to be interpreted in a clear and intelligible manner and shall not be applied in a manner that unlawfully deprives a consumer of mandatory legal protection.
33.4 The European Union consumer framework requires traders to provide consumers with clear information concerning services and contractual arrangements, while EU rules on unfair contractual terms provide protections against terms that create a significant imbalance to the detriment of consumers.
34. Complaints and Concerns
34.1 PMC is committed to receiving and appropriately addressing complaints and concerns relating to its services and the use of its Websites.
34.2 If you have a complaint concerning the Websites, website information or an interaction with PMC through the Websites, please contact:
Platonas Medical Center
13–15 Chytron
Nicosia 1075
Cyprus
Telephone: +357 22 396000
Email: info@pmc.cy
34.3 Complaints concerning clinical treatment, patient care, hospitalisation, surgery, rehabilitation or other healthcare services may be subject to separate PMC complaints and patient-rights procedures.
34.4 Patients may also have statutory rights to raise healthcare-related concerns with the relevant competent authorities in Cyprus.
35. Data Protection Complaints
35.1 If your concern relates specifically to the processing of personal data, you may contact PMC's Data Protection Officer using the contact details contained in the applicable Privacy Policy.
35.2 You may also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, subject to applicable law.
35.3 PMC's existing Privacy Policy identifies the Data Protection Officer and the Office of the Commissioner for Personal Data Protection as the relevant supervisory authority for data-protection matters.
36. Children and Minors
36.1 The Websites are not generally directed specifically at children.
36.2 Where healthcare services concern a person under the age of eighteen, applicable parental, guardian, consent, clinical and legal requirements shall apply.
36.3 PMC's processing of personal data relating to children is subject to its Privacy Policy and applicable data-protection legislation.
36.4 A person must not submit another individual's personal or health information through the Websites unless they have the appropriate legal authority or other lawful basis to do so.
37. International Use
37.1 The Websites may be accessible from countries outside Cyprus.
37.2 PMC does not represent that the Websites, their content or all services described on them are available or appropriate in every country.
37.3 Users accessing the Websites from outside Cyprus are responsible for complying with applicable local laws.
37.4 The availability of healthcare services to international patients may be subject to immigration, travel, medical, regulatory, insurance and other requirements.
38. Language
38.1 PMC may make the Websites available in more than one language.
38.2 Translations are provided for the convenience of users.
38.3 Where a legally binding contractual document is provided separately in a particular language, the language version specified in that document shall govern to the extent expressly provided by that document and applicable law.
38.4 These Terms are drafted in English. Where a translated version is provided, any conflict shall be resolved in accordance with applicable law and the relevant contractual documentation.
39. No Assignment by Users
39.1 You may not transfer, assign, licence or otherwise dispose of any rights or obligations arising under these Terms without PMC's prior written consent where such consent is required by law.
39.2 PMC may transfer or assign its rights or obligations where permitted by applicable law, including in connection with a restructuring, merger, acquisition, transfer of assets or other corporate transaction.
40. Entire Agreement
40.1 These Terms, together with any policies, notices or additional terms expressly referred to in them, constitute the terms governing your use of the Websites.
40.2 These Terms do not replace or override separate agreements governing healthcare treatment, hospitalisation, surgery, rehabilitation, payment, insurance, accommodation or other services.
41. Contact Information
For general enquiries concerning the Websites or PMC:
Platonas Medical Center (PMC)
13–15 Chytron
Nicosia 1075
Cyprus
Telephone: +357 22 396000
Email: info@pmc.cy
Website: www.pmc.cy
42. Related Policies and Documents
These Terms should be read together with the applicable PMC policies and documents, including:
- Privacy Policy;
- Cookies Policy;
- Patient Rights information;
- Pricing Policy, where applicable;
- Hospitalisation and Admission documentation, where applicable;
- Surgical procedure information and consent documentation, where applicable; and
- any other terms, notices or policies expressly identified on the Websites.
Where a separate patient, treatment, financial or contractual document applies to a specific service, that document shall govern the relevant service to the extent of any inconsistency with these Website Terms.
43. Final Provisions
43.1 These Terms are intended to establish clear rules governing access to and use of the Websites while preserving all rights and protections available to users under applicable law.
43.2 Nothing contained in these Terms shall:
- constitute a waiver of any statutory right;
- restrict a patient's right to seek appropriate medical care;
- prevent a patient from exercising applicable patient rights;
- restrict rights under applicable data-protection legislation;
- exclude liability that cannot lawfully be excluded; or
- override mandatory provisions of Cyprus or European Union law.
43.3 If you have any questions concerning these Terms, please contact PMC using the contact details set out above.
Last Updated: 22.09.2026
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